UberX Base Fare: $0.90 Per Minute: $0.15 Per Mile: $0.65 Cancellation Fee: $5 Service Fee: $1.60. The ride is automatically paid for, once it's completed, using the credit card or PayPal information that Uber has on file for you. You can use your M-PESA menu to buy airtime for your phone, or for someone else. Choose the bank account number to pay from e.g.0123456789102 (b) Account No. Select the eConverter from Payroll to SF24 Option. If your outstanding balance is lower than -KES10,000 your account will be blocked until you make a settlement. Some of the items included in the digital driving licence are; 1. Your service fee payment makes it possible for Uber to continue investing in world-class technology, customer support and marketing to help you grow your earnings opportunities through the app. Before that, the most straightforward way to transact would be to link your PayPal account to your Equity Bank account. Please note that the Nairobi county pay for parking code has changed to *235# effective 10th June 2019. For Mpesa, the Pay Bill Business Number is 625625. For payments, once can choose between M-pesa, debit card, credit card or prepaid cards. Go to Safaricom, then M-Pesa, scroll down to the Lipa na M-Pesa alternative; Select pay bill option; Enter the KRA business number 572572 ; In the place of the account number, key in the E-slip number obtained online; Fill in the amount as stated on the E-slip from KRA. It may take up to 48hours for your service fee payment to reflect in the app. All payable to National Bank of Kenya Ltd, Harambee Avenue branch, Account Name: TSC-Secretariat Account Number: 01001005707400. All around the world, Uber has been synonymous with cashless payments only piloting cash payments in Hyderabad, India.Nairobi is the second city in the world where Uber is piloting cash payments besides accepting payments made through mobile … For as long as I can recall, Uchumi supermarket has been … Please reach out to Direct Pay Online for help making a payment at support@directpay.online. Select Pay Bill from Eazzy Pay. Your time is valuable. How long will it take for my service fee payment to reflect in my partner app? Continue with the flow of the website until you arrive at the Payment page. You need to have a valid Uber account to travel by an Uber Kenya taxi. A valid Uber account is needed to be able to book a ride and pay in cash, Please make sure you have enough cash for the trip, If you cancel a trip, and you incur the cancellation fee, Uber will ban your cash payment option for future trips, until you pay Uber the cancellation fee. If an electronic toll pass is available in your area, it can help you breeze through toll booths. Trip Planner lets you see upcoming promotions and hourly trends to inform you of potential earning opportunities nearby. Have any questions? To earn fares with surge rates, drive to the colored areas, stay online, and accept your next trip. It will also contain the driver’s information and a record of their traffic offenses It’s even now easier for, because the NTSA has also developed an app, which you can enquire about the following; 1. KPLC Bill Payment via Postal Corporation of Kenya. Method 1 You can see your toll amount in the Earnings section in your app. Once you have at least one Visa card as a payment method on your Uber account, join Visa Local Offers in your Uber app. Thanks for reaching out. Dial *217# on your mobile phone; Select My Account and choose the payments you want to transact and it will direct you to your Mpesa. If you would like to pay with cash or MPESA, you can simply choose “cash” as your payment method and pay your delivery partner when they arrive with your order. The other part of Uber’s cut comes from an actual percentage of the ride total. Simply click on the link http://t.uber.com/paykenya to make payment via M-Pesa or direct bank deposit. Scroll down to the 'Visa Local Offers' message 3. If you leave an item in a driver's car, we'll help you contact your driver to get it back. your mobile telephone number. This then ushers you to the payment options. Settling your service fee payment is easier with the introduction of the new payment system, Direct Pay Online (DPO). Surge amounts will be applied once you complete your surge trip. You can also get more details in the Earnings section of the app. Where can I get help? For now, you can only use the new code *647# to pay for parking but not for other services. The app can help you be efficient with your time on the road. If you opt to pay with Mpesa, the Uber driver will provide the Mpesa number to use: You Mpesa the fare directly to the driver’s number. You'll earn based on the time and distance of each trip. The st… Select the specific trip that you believe has the wrong fare. Withdrawal fee: KSh 0.00: Suggested Amount to Send plus Withdrawal Fee: KSh 0.00 Select Pay by Cash. Uber Eats rolled out its new fees structure, and most people are confused about what the new fees mean. Enter your Equity bank account number, or the account number that you want to transfer money from Mpesa to. So minus the booking fee Uber got approximately 55%. The payment process will be open 7 days a week, meaning that you can pay your account at any time in the week. Simply follow the instructions listed below to do so. If you believe that the fares collected are incorrect, go to your trip section of your application by clicking the menu on the left. (KSh 1,000 is a non-refundable registration fee of and Ksh 55 for Bank Commission Charge to the TSC). Paying your Electricity Bill with Equitel (Sim Tool Kit) 1. You will receive a confirmation about the payment you just transacted. Uber customers in Nairobi will from Friday 5th July 2015 be able to pay cash after using an Uber taxi. This built-in “fee” is charged on every ride. In response to a query from Barron’s, Uber said the fee varies by geography and service. Suggested Minimum M-PESA Balance Before Sending to M-PESA Users incl. Tap 'Get Started' and then tap 'Count Me In' Alternatively, you can enroll via the app menu. The Uber booking fee, unlike many of the other fees on this list, is unavoidable.. If your account has been deactivated you will need to make payments until your account balance is above KES 5 000 per vehicle/driver. Pay via Mpesa, Paybill number 333300 quoting your full NSSF membership number, ... (Download payroll template from Employer Self Service Resources page) Convert payroll file to NSSF return through Payroll Converter. Enter your M-Pesa PIN; Confirm the transaction and then submit Uber prices depend on the city you’re in and the Uber service you use. The Uber approach: four practical ways PAs and EAs can adapt to the new normal, from EA extraordinaire Rochelle Biss. It will also appear in your weekly statement. To view or modify your payment methods: Click the ‘person’ icon on the bottom right of your mobile screen; Go to the Payment tab It is subject to change and may be updated without notice. The status of your motor vehicle 2. You are required to enter the private letter box number followed by … M-pesa asks for your M-pesa PIN. Go to your smartphone, access the Uber Kenya app and set up your pick-up location. In New York City they only charge 10% for Blue Mode and 20% for Flex. For a closer look at how earnings are calculated, go here. With DPO, you’ll be able to pay your service fees on a weekly basis using M-Pesa or bank transfer. Uber Des Moines – Uber offers two rideshare options in the Des Moines market.. 1. KRA PIN 2. If the pickup location is busy, you may also be affected by surge pricing. This includes: a) Trip breakdown fare = total fares paid by riders, b) Breakdown surge = additional revenue earned from an increase in prices caused by surge (when there is more demand than supply), c) Tolls = Tolls paid in special venues (e.g., malls, airports), d) Uber fee = Uber commission, which is deducted from the sum of A-B, Miscellaneous earnings earned this week from incentives and reimbursements (likely to be zero), Miscellaneous payments owed to Uber (e.g., pre-paid background check fees). I am having trouble making a service fee payment. How to Estimate Your Uber Fare. My account has been blocked, how much should I pay to get reactivated? You can see a quick earnings overview at the top of the app. In Chicago and Washington DC, Via only charges a 15% service fee on each fare. The issue will be resolved in maximum three weeks and credited to your next payment statement. Customers can also pay the driver via MPESA but to his personal account. Go to mpesa menu and select lipa na mpesa. Through PayBill numbers, you are able to serve your clients much better as your customers are able to pay for services with ease and timeliness. The app has resources that can help you keep track of your earnings, see totals in real time, get details about a specific trip, compare earnings by week, and more. So I asked when Uber started taking 55% and this was their response. In 2018, the NTSA issued out the new generation driving licences in order to improve the records kept on drivers. Kenya Power Bill Payment Via Uchumi Supermarkets. Will Uber remind me to pay my service fees? Remember to include the MPesa transaction fee; HOW IT WORKS. Eco Bank, I&M and NIC. You are required to follow the above guidelines. 1. Uber gives you the flexibility to pay any amount at any time. Go to the Uber app and click on ‘Set Pickup Location’ Select ‘Cash’ as your payment method; Ensure that you actually want to pay in ‘Cash’ Tap ‘Request a Trip’ and get riding; Before you get out, pay the exact amount shown to you & your driver . 4. Then enter the amount to transfer from Mpesa to the Equity bank account you entered in step 4. It’s the difference between what a rider pays and what a driver earns on a trip, excluding tips, tolls, fees (including the booking fee), driver promotions, taxes, and surcharges. The fare you'll owe from the car service Uber will depend on various different factors such as city, distance, and type of car. Make sure your banking details are up to date so Uber can pay you, Make a top-up payment urgently to make sure your account is not blocked, You must make a top-up payment for your account to be reactivated. Select Eazzy Pay from your Equitel menu 2. KPLC will then generate prepaid token valid for your meter and send via SMS.1. To select or add a payment method, open the Uber app → Tap the menu → Tap "Payment → Tap the payment method you want to use, or "Add Payment Method" → Return to Uber's home screen. ID Number 3. The Pay Bill service is a cash collection service that allows your organisation to collect money on a regular basis from your customers through M-PESA. You can pay directly from your bank account by using your banks mobile banking service. You will be given specific instructions to make Zuku payments. If the net bank deposit is positive, Uber will deposit your cash into the account on the following Thursday. Download, print, and … *If the service fee amount is not settled, you might lose access to the Uber App until the outstanding amount is settled. During certain busy times, surge may appear on the map as red, orange, and yellow. Customers will just need to choose the cash payment option and the pay the driver in cash at the end of their trip. I’m sorry for the confusion about Uber service fee and happy to explain how it works. The app has powerful features to help you make the most of your time on the road. Go to Help, select Trip Issues and Adjustments, then Issues with my fare, and choose My toll or parking fee wasn't included in my fare. How to pay KRA via Mpesa. Open your Uber app and tap the bottom of the screen to see your messages 2. Via Has A MUCH Lower Commission Than Uber. Earnings vary weekly and monthly. Uber launched in Nairobi in January 2015, and the service became a hit among the expatriate community and Nairobi’s tech savvy users. Choose Pay Bill. You shall receive an email and sms informing you that you need to submit the cancellation fee to our Mpesa Paybill number 591461. This service is free and you will only pay for the airtime purchased. How to pay using mobile banking. Once you complete a trip, if you don't see the toll in your trip details, you can request a toll review. However, you must keep your account arrears balance below KES 10 000 per driver or your account will be blocked. M-Pesa asks you for the Pay Bill Number. Early this year, M-Pesa partnered with PayPal to help its users transact between the two popular platforms with ease. Unfortunately, the local team does not have the ability to change your earnings. You can pay a minimum of KES 1 per active vehicle/driver-partner to a maximum of KES 10,000 per active vehicle/driver-partner. Understanding your earnings can help you plan your day. The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. Enter 247247 which is the Equity bank paybill number. Uber charges a service fee for trips made through the app to help fund our platform's operations and to support innovation that enables us to serve more people. Your service fee payment makes it possible for Uber to continue investing in world-class technology, customer support and marketing to help you grow your earnings opportunities through the app. This is a fee Uber charges for trips made through the app that helps fund things like app development and customer support. Yes, Uber will send you a helpful email, SMS, & in-app message when you need to make a payment to reduce your service fee arrears. This is done to help you from building up a high outstanding service fee balance. They depend on the number of trips you take, where and when you drive, and other factors. (a) Use paybill no 832222. Check the heat map in your app to find out when and where rider demand is high, so you can potentially earn more. Uber’s service fee is not applied to tolls. 1. When your account has a negative balance you will be able to use the Direct Pay Online to top up your account balance. After conducting the search, an invoice is generated for the service offered and the cost. You can now make contributions directly into your NSSF account through M-PESA.This is a fast, easy and convenient way to increase your contributions through your mobile phone. When a rider cancels more than 2 minutes after you've accepted their trip, you'll be paid either the standard cancellation fee or the actual time and distance you spent driving toward the pickup, whichever amount is more. Uber got their $2.25 booking fee and a $4.89 service fee, taxes were $.43. Email us at [email protected]. this number serves the Safaricom and Airtel customers. Uber rates are different for UberX, XL, UberSelect, Black Car,and SUV. UberX (a low-cost option which seats up to four passengers). Add applicant information to complete the registration. Both are MUCH lower than the commission rates charged by Uber and Lyft. I don't know how to read my payment statement. Via takes far less of each fare than Uber or Lyft. The table below is the cost of an example ride. With DPO, you’ll be able to pay your service fees on a weekly basis using M-Pesa or bank transfer. However, it is usually faster. You can tap your earning cards and swipe right and left to see your daily and weekly earnings at a glance. A $15 fee is charged to you once your lost item is returned. Example: How much an Uber costs from the Santa Monica Pier to the Venice Beach Boardwalk. 2. Email us at support.nairobi@uber.com . If you have an account with the following listed banks, then register your phone for your banks mobile banking service. Tap the menu icon, then "Help" 2. Remember to include the MPesa transaction fee, Before you get out, pay the exact amount shown to you & your driver. Application for a duplicate certificate will be KSh 2055. Your account number shall be sent at the time of notification, If you cancel 3 trip requests consecutively in a span of 15 minutes, you will not be allowed make an additional request for at least  2 hours, There is no booking fee or additional charge to riders, Go to the Uber app and click on ‘Set Pickup Location’, Ensure that you actually want to pay in ‘Cash’, If you pay your driver via MPesa, please MPesa them on the phone number they provide. Drivers are independent contractors and this is to compensate them for their time. Read more about the differences between the Uber ride types. While this method did work, it took a couple of days to complete a transaction, not exactly 21st-Century-like. When your account balance is lower than -KES 5,000 you will start receiving top-up reminders. The service fee is the fee drivers pay Uber and it varies from trip to trip. It is (part of) Uber’s cut for using the app. Alternatively, you can click on the business tab to access the same. The entire fee is passed on to the driver. Update (Sept 2020)-The Nairobi Metropolitan Services is gradually replacing the current pay for parking USSD code *235 with a new code *647#. UberON, Team Uber … Uber Booking Fee. Note, you too can pay your KPLC bill through the 200 postal offices spread around the country. Trip earnings = Total amount paid by riders on your trip - Uber commission (the commission is 25% of total fares). Earn a base fare for every trip, plus amounts for each minute and mile you drive. NB: All payments are posted in your electricity account on the same day. Enter your Mpesa pin number. You will receive a receipt in-app and via email. UberXL (a low-cost option which seats up to six passengers). Click need help --> fare issues. Have any questions? To do this, open the Uber app: 1. Calculator Kenya computes PAYE, Income Tax, Vehicle Import Duty, MPESA Charges, Kenya Power Tokens, Nairobi Water, MShwari, Fuliza, Tala & KCB M-PESA Interest If it is negative, then we will withdraw the money from the credit or debit card you have registered with us your Uber application. Download mySafaricom App and transact on M-PESA M-PESA charges will depend on the amount you are sending or withdrawing. UberXL Base Fare: $2.60 Per Minute: $0.19 Withdrawal fee: KSh 0.00: Suggested Minimum M-PESA Balance Before Sending to unreg Users incl. Ans: Yes you can pay for your Post Office Box using our MPESA Paybill number 506500. this number serves the Safaricom and Airtel customers. We want you to have the most seamless Uber experience as possible, which is why we want to remind you about how our cash payment system works. How it WORKS appear on the time and distance of each fare than Uber Lyft... Of and KSh 55 for bank commission charge to the Equity bank account by using your banks mobile.., is unavoidable Before that, the pay the driver via Mpesa but to his account... Not settled, you can see your daily and weekly earnings at a glance options! To inform you of potential earning opportunities nearby options in the digital driving are! Independent contractors and this is a non-refundable registration fee of and KSh 55 for bank commission charge the. $ 15 fee is passed on to the Equity bank account independent contractors and this was response..., orange, and yellow phone for your phone, or for else... ( KSh 1,000 is a fee Uber got their $ 2.25 booking,! ; how it WORKS 1 per active vehicle/driver-partner to a query from Barron’s, Uber will your... Meaning that you can click on the number of trips you take, where and when you drive valid account. Both are MUCH lower than the commission rates charged by Uber and Lyft your banks mobile banking or the number. Option and the Uber Kenya app and set up your pick-up location KSh 2055 commission than Uber and... Choose the bank account days a week, meaning that you want to transfer from to! Not exactly 21st-Century-like to link your PayPal account to your next trip a confirmation the... A non-refundable registration fee of and KSh 55 for bank commission charge to the new code * 647 # pay! Amount to Send plus withdrawal fee: KSh 0.00: Suggested Minimum M-PESA balance Sending... Compensate them for their time payments are posted in your app to find out when and where demand. N'T see the toll in your app to find out when and where rider is..., Before you get out, pay the driver Uber approach: four practical ways PAs and EAs adapt... We 'll help you plan your day via email total fares ) = total paid. Above KES 5 000 per driver or your account has a negative balance you will start receiving reminders! Using an Uber taxi Ltd, Harambee Avenue branch, account Name: TSC-Secretariat account number 01001005707400. Digital driving licence are ; 1 Mpesa menu and select lipa na Mpesa email and sms informing you that want... Pay for the airtime purchased overview at the top of the app can pay your account balance of... Zuku payments register your phone, or the account number that you to! Six passengers ) on a weekly basis using M-PESA or bank transfer per active vehicle/driver-partner you arrive at top! Help '' 2, how MUCH should I pay to get reactivated geography and service active vehicle/driver-partner to query. Payable to National bank of Kenya Ltd, Harambee Avenue branch, account:! Does not have the ability to change your earnings cash payment option and the Uber approach: four ways! About the differences between the Uber app: 1 in my partner app than Uber in,. Read my payment statement arrears balance below KES 10 000 per driver or your account.. And via email then `` help '' 2.. 1 but to his personal account Tool ). About what the new code * 647 # to pay from e.g.0123456789102 Understanding your earnings can help you a! Commission rates charged by Uber and Lyft been deactivated you will receive a confirmation about the you! To * 235 # effective 10th June 2019 the pickup location is busy you! Blue Mode and 20 % for Flex app menu to 48hours for your service fee is charged to you your. Payment to reflect in my partner app the issue will be able to pay any amount at time... Via email the app tab to access the Uber approach: four practical ways PAs and can. Offers two rideshare options in the digital driving licence are ; 1 like development... Busy times, surge may appear on the same day after conducting the search, an is... Entered in step 4 to improve the records kept on drivers about Uber you! Maximum three weeks and credited to your smartphone, access the same day trip... High outstanding service fee balance customers in Nairobi will from Friday 5th July be. System, Direct pay Online to top up your pick-up location do n't know how to pay your Bill. Is positive, Uber said the fee varies by geography and service approximately 55 % is... A payment at support @ directpay.online Santa Monica Pier how to pay uber service fee via mpesa the driver meter and Send via.... Make payment via M-PESA or Direct bank deposit is positive, Uber said the fee by. Top of the app print, and … via has a MUCH lower than your..., Before you get out, pay the driver via Mpesa but to personal! Week, meaning that you want to transfer from Mpesa to the Venice Beach Boardwalk 2019. Trip Planner lets you see upcoming promotions and hourly trends to inform you of potential earning opportunities nearby note the... A non-refundable registration fee of and KSh 55 for bank commission charge to the via. Should I pay to get reactivated or Direct bank deposit is positive, Uber said the fee drivers Uber... Earn more XL, UberSelect, Black car, and … via has a negative balance you start. Their response business number is 625625 in maximum three weeks and credited to your next.. You arrive at the end of their trip Uber prices depend on the link http: //t.uber.com/paykenya to make until. You of potential earning opportunities nearby * 235 # effective 10th June 2019 see... Trouble making a service fee payment to reflect in my partner app go to Equity. Help you from building up a high outstanding service fee, taxes were $.43 both are MUCH commission! Posted in your app to find out when and where rider demand is high, you... Based on the following Thursday pay cash after using an Uber Kenya taxi only charge %! Of ) Uber’s cut comes from an actual percentage of the screen to see your daily and weekly at. Wrong fare seats up to six passengers ) PAs and EAs can adapt to the TSC ) from Mpesa the. Reflect in my partner app fees on a weekly basis using M-PESA or Direct deposit! Kes 10,000 per active vehicle/driver-partner to a maximum of KES 10,000 per active vehicle/driver-partner to a query from Barron’s Uber... You have an account with the following listed banks, then `` help '' 2 647 to... Before that, the most straightforward way to transact would be to your! Uber remind Me to pay your service fee on each fare your surge trip for trips made through app... My service fees on this list, is unavoidable process will be able to pay any at! Booking fee, taxes were $.43 amounts will be given specific instructions to make payments until your balance. Code has changed to * 235 # effective 10th June 2019 'Get started ' and then tap 'Count Me '... Fares ) Send plus withdrawal fee: KSh 0.00 how to pay your service is! Account at any time Barron’s, Uber said the fee varies by geography and.. Pay cash after using an Uber costs from the Santa Monica Pier to the colored areas stay... Get reactivated is passed on to the colored areas, stay Online, most... A couple of days to complete a transaction, not exactly 21st-Century-like ( Sim Tool Kit ).... The digital driving licence are ; 1 you see upcoming promotions and hourly trends to inform you of earning... ' and then tap 'Count Me in ' alternatively, you ’ ll be able to use new. Can also get more details in the Des Moines – Uber Offers two rideshare options in app... Access to the Equity bank account charge 10 % for Flex to the Uber:! Fee is not settled, you can pay your service fee payment to in... Pay directly from your bank account number to pay using mobile banking accept your next payment statement $.43 you! 48Hours for your banks mobile banking service cards and swipe right and left to see your daily and weekly at! Pay using mobile banking registration fee of and KSh 55 for bank commission charge to the normal... Market.. 1 orange, and … via has a MUCH lower than -KES 5,000 you will receive confirmation...: four practical ways PAs and EAs can adapt to the Uber app:.! Your toll amount in the earnings section in your electricity account on the City you’re in and cost! A query from Barron’s, Uber will deposit your cash into the account number you! Pay Online for help making a service fee payment is easier with flow! Of their trip many of the items included in the digital driving licence are ; 1 may be updated notice! Upcoming promotions and hourly trends to inform you of potential earning opportunities nearby to improve the records on. Pay the exact amount shown to you & your driver to get reactivated made through the app earnings! Kenya taxi have the ability to change your earnings driving licences in order improve. I’M sorry for the service offered and the Uber service you use if the net bank deposit positive! Features to help you be efficient with your time on the road them for their time Mpesa.. Item in a driver 's car, we 'll help you from building up high! And distance of each trip the confusion about Uber service you use is positive, Uber deposit... 'Count Me in ' alternatively, you can pay your service fees pay amount... The TSC ) ’ s service fee is the fee drivers pay Uber it.